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Who do I contact for help?

If you need help with anything relating to living at Neptune Wharf, please contact the resident team.

You can contact us by:

The team can help with questions about your apartment, the building, resident services, maintenance requests and general queries.

If you have a maintenance issue, we recommend reporting it through the resident app or portal where possible, so it can be tracked and managed efficiently.

If you have an immediate emergency that presents a risk to people or property, please contact the emergency services by calling 999.