---
title: Before you move in | Neptune Wharf Knowledge Base
description: Everything you need to arrange before moving day, including payments, documents, utilities and insurance.
---
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1. [Neptune Wharf Knowledge Base](https://help.neptunewharflondon.com/)
2. [Before you move in](https://help.neptunewharflondon.com/before-you-move-in)
# Before you move in
Everything you need to arrange before moving day, including payments, documents, utilities and insurance.
## Tenancy
- [What payments are due before move-in?](https://help.neptunewharflondon.com/what-payments-are-due-before-move-in)
- [What deposit options are available?](https://help.neptunewharflondon.com/what-deposit-options-are-available)
- [How is my deposit protected?](https://help.neptunewharflondon.com/how-is-my-deposit-protected)
- [How do I sign my tenancy agreement?](https://help.neptunewharflondon.com/how-do-i-sign-my-tenancy-agreement)
## Preparation
- [Do I need contents insurance?](https://help.neptunewharflondon.com/do-i-need-contents-insurance)
- [Can I change my move-in date?](https://help.neptunewharflondon.com/can-i-change-my-move-in-date)
- [How do I prepare for move-in?](https://help.neptunewharflondon.com/how-do-i-prepare-for-move-in)
- [How do I set up utilities?](https://help.neptunewharflondon.com/how-do-i-set-up-utilities)
- [Finding a home](https://help.neptunewharflondon.com/finding-a-home#main-content)
- [Apartment options](https://help.neptunewharflondon.com/finding-a-home#apartment-options)
- [Pricing](https://help.neptunewharflondon.com/finding-a-home#pricing)
- [Eligibility](https://help.neptunewharflondon.com/finding-a-home#eligibility)
- [Availability](https://help.neptunewharflondon.com/finding-a-home#availability)
- [Enquiries and viewings](https://help.neptunewharflondon.com/enquiries-and-viewings#main-content)
- [Enquiries](https://help.neptunewharflondon.com/enquiries-and-viewings#enquiries)
- [Viewings](https://help.neptunewharflondon.com/enquiries-and-viewings#viewings)
- [Reserving and applying](https://help.neptunewharflondon.com/reserving-and-applying#main-content)
- [Reservation](https://help.neptunewharflondon.com/reserving-and-applying#reservation)
- [Application](https://help.neptunewharflondon.com/reserving-and-applying#application)
- [Before you move in](https://help.neptunewharflondon.com/before-you-move-in#main-content)
- [Tenancy](https://help.neptunewharflondon.com/before-you-move-in#tenancy)
- [Preparation](https://help.neptunewharflondon.com/before-you-move-in#preparation)
- [Moving in](https://help.neptunewharflondon.com/moving-in#main-content)
- [Arrival](https://help.neptunewharflondon.com/moving-in#arrival)
- [Getting started](https://help.neptunewharflondon.com/moving-in#getting-started)
- [Living at your property](https://help.neptunewharflondon.com/living-at-your-property#main-content)
- [Rent](https://help.neptunewharflondon.com/living-at-your-property#rent)
- [Everyday living](https://help.neptunewharflondon.com/living-at-your-property#everyday-living)
- [Amenities](https://help.neptunewharflondon.com/living-at-your-property#amenities)
- [Repairs and maintenance](https://help.neptunewharflondon.com/repairs-and-maintenance#main-content)
- [Repairs](https://help.neptunewharflondon.com/repairs-and-maintenance#repairs)
- [Common issues](https://help.neptunewharflondon.com/repairs-and-maintenance#common-issues)
- [Building, facilities and safety](https://help.neptunewharflondon.com/building-facilities-and-safety#main-content)
- [Building](https://help.neptunewharflondon.com/building-facilities-and-safety#building)
- [Policies and resident responsibilities](https://help.neptunewharflondon.com/policies-and-resident-responsibilities#main-content)
- [Policies](https://help.neptunewharflondon.com/policies-and-resident-responsibilities#policies)
- [Changes during your tenancy](https://help.neptunewharflondon.com/changes-during-your-tenancy#main-content)
- [Tenancy changes](https://help.neptunewharflondon.com/changes-during-your-tenancy#tenancy-changes)
- [Ending your tenancy and moving out](https://help.neptunewharflondon.com/ending-your-tenancy-and-moving-out#main-content)
- [Leaving](https://help.neptunewharflondon.com/ending-your-tenancy-and-moving-out#leaving)
- [Complaints, feedback and support](https://help.neptunewharflondon.com/complaints-feedback-and-support#main-content)
- [Support](https://help.neptunewharflondon.com/complaints-feedback-and-support#support)
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