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Neptune Wharf Knowledge Base
Policies and resident responsibilities

Policies and resident responsibilities

Understand the building rules, your responsibilities and the policies that help everyone enjoy their home.

Policies

Can I decorate or make changes to my apartment?
What are my responsibilities as a resident?
Can I host parties?
What are the quiet hours?
How is anti-social behaviour handled?
What are the communal area rules?
What are the pet rules?
Can I smoke or vape?

Finding a home
Enquiries and viewings
- Enquiries
- Viewings
Reserving and applying
- Reservation
- Application
Before you move in
- Tenancy
- Preparation
Moving in
- Arrival
- Getting started
Living at your property
Repairs and maintenance
- Repairs
- Common issues
Building, facilities and safety
- Building
Policies and resident responsibilities
- Policies
Changes during your tenancy
- Tenancy changes
Ending your tenancy and moving out
- Leaving
Complaints, feedback and support
- Support

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