What happens if my rent is late?

If your rent hasn't been received by the due date, we'll contact you to let you know that your payment is overdue.

If you're experiencing financial difficulties or think your payment will be late, please contact us as soon as possible. We may be able to help you agree a suitable way forward.

If your rent remains unpaid, we may take further action in accordance with your tenancy agreement and our rent arrears procedure.

If you have any questions about your rent or need to discuss your account, please contact us at info@neptunewharflondon.com.