How is my deposit protected?

If you choose to pay a traditional tenancy deposit, it will be protected in a government-approved tenancy deposit scheme, as required by law.

After your tenancy begins, you'll receive confirmation of where your deposit is protected, together with the information you need to understand how the scheme works.

Your deposit remains your money and is held securely throughout your tenancy. At the end of your tenancy, it will be returned in accordance with the terms of your tenancy agreement, less any agreed deductions where applicable.

If you've chosen the flatfair No Deposit option, a traditional tenancy deposit isn't taken, so deposit protection doesn't apply.