How do I update my personal details?

You can update many of your personal details through the resident portal or resident app.

If you need to change important information such as your name, email address, telephone number or emergency contact details, please update these as soon as possible to help us keep your records accurate.

If you're unable to make the change through the resident portal, or your request relates to your tenancy agreement, please contact the management team at info@neptunewharflondon.com and we'll be happy to help.

Keeping your contact details up to date helps us communicate important information about your tenancy, maintenance appointments and building updates.