How do I set up utilities?

Once you've moved in, you'll need to set up the services that are your responsibility.

At Neptune Wharf:

• Activate your included broadband service with Hyperoptic.
• Register your electricity account with E.ON Next (or your chosen supplier if you decide to switch).
• Register your water account with IWNL.
• Register for Council Tax with Lewisham Council.
• If you require one, purchase a TV Licence.

Your communal heating and hot water account is managed by CEP. We'll automatically register you when you move in, and you'll receive your account details directly from them.

Your initial meter readings are included in your check-in inventory report, which will help you set up your utility accounts.

If you need any assistance getting your accounts set up, our on-site team will be happy to help.