---
title: What is included in the rent?
description: Find information about what is included in the rent? at Neptune Wharf and get answers to common resident questions.
---

[Skip to content](https://help.neptunewharflondon.com/what-is-included-in-the-rent#main-content)

English

Show submenu for translations

![Neptune Wharf](https://help.neptunewharflondon.com/hubfs/Neptune%20Wharf.svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://neptunewharflondon.com/enquire/)

[Contact us](https://neptunewharflondon.com/enquire/)

 HOW CAN WE HELP?

- There are no suggestions because the search field is empty.

1. [Neptune Wharf Knowledge Base](https://help.neptunewharflondon.com/?hsLang=en)
2. [Finding a home](https://help.neptunewharflondon.com/finding-a-home?hsLang=en)
3. [Pricing](https://help.neptunewharflondon.com/finding-a-home?hsLang=en#pricing)

# What is included in the rent?

Your monthly rent covers more than just your apartment. At Neptune Wharf, several services are included to make moving in and day-to-day living as straightforward as possible.

Your rent includes:

- Your apartment
- Superfast 1Gb broadband
- Access to resident amenities, including The Club
- Use of the resident app
- On-site management and maintenance teams

The following costs are not included in your rent:

- Council Tax
- Electricity
- Water charges
- Heating and hot water charges
- TV Licence (if required)
- Contents insurance (recommended)

Utility charges are billed separately based on your usage. If you have any questions about what's included or would like an estimate of the charges you'll be responsible for, our leasing team will be happy to help before you reserve your apartment.

- [Finding a home](https://help.neptunewharflondon.com/finding-a-home?hsLang=en#main-content)

    - [Apartment options](https://help.neptunewharflondon.com/finding-a-home?hsLang=en#apartment-options)
    - [Pricing](https://help.neptunewharflondon.com/finding-a-home?hsLang=en#pricing)
    - [Eligibility](https://help.neptunewharflondon.com/finding-a-home?hsLang=en#eligibility)
    - [Availability](https://help.neptunewharflondon.com/finding-a-home?hsLang=en#availability)
- [Enquiries and viewings](https://help.neptunewharflondon.com/enquiries-and-viewings?hsLang=en#main-content)

    - [Enquiries](https://help.neptunewharflondon.com/enquiries-and-viewings?hsLang=en#enquiries)
    - [Viewings](https://help.neptunewharflondon.com/enquiries-and-viewings?hsLang=en#viewings)
- [Reserving and applying](https://help.neptunewharflondon.com/reserving-and-applying?hsLang=en#main-content)

    - [Reservation](https://help.neptunewharflondon.com/reserving-and-applying?hsLang=en#reservation)
    - [Application](https://help.neptunewharflondon.com/reserving-and-applying?hsLang=en#application)
- [Before you move in](https://help.neptunewharflondon.com/before-you-move-in?hsLang=en#main-content)

    - [Tenancy](https://help.neptunewharflondon.com/before-you-move-in?hsLang=en#tenancy)
    - [Preparation](https://help.neptunewharflondon.com/before-you-move-in?hsLang=en#preparation)
- [Moving in](https://help.neptunewharflondon.com/moving-in?hsLang=en#main-content)

    - [Arrival](https://help.neptunewharflondon.com/moving-in?hsLang=en#arrival)
    - [Getting started](https://help.neptunewharflondon.com/moving-in?hsLang=en#getting-started)
- [Living at your property](https://help.neptunewharflondon.com/living-at-your-property?hsLang=en#main-content)

    - [Rent](https://help.neptunewharflondon.com/living-at-your-property?hsLang=en#rent)
    - [Everyday living](https://help.neptunewharflondon.com/living-at-your-property?hsLang=en#everyday-living)
    - [Amenities](https://help.neptunewharflondon.com/living-at-your-property?hsLang=en#amenities)
- [Repairs and maintenance](https://help.neptunewharflondon.com/repairs-and-maintenance?hsLang=en#main-content)

    - [Repairs](https://help.neptunewharflondon.com/repairs-and-maintenance?hsLang=en#repairs)
    - [Common issues](https://help.neptunewharflondon.com/repairs-and-maintenance?hsLang=en#common-issues)
- [Building, facilities and safety](https://help.neptunewharflondon.com/building-facilities-and-safety?hsLang=en#main-content)

    - [Building](https://help.neptunewharflondon.com/building-facilities-and-safety?hsLang=en#building)
- [Policies and resident responsibilities](https://help.neptunewharflondon.com/policies-and-resident-responsibilities?hsLang=en#main-content)

    - [Policies](https://help.neptunewharflondon.com/policies-and-resident-responsibilities?hsLang=en#policies)
- [Changes during your tenancy](https://help.neptunewharflondon.com/changes-during-your-tenancy?hsLang=en#main-content)

    - [Tenancy changes](https://help.neptunewharflondon.com/changes-during-your-tenancy?hsLang=en#tenancy-changes)
- [Ending your tenancy and moving out](https://help.neptunewharflondon.com/ending-your-tenancy-and-moving-out?hsLang=en#main-content)

    - [Leaving](https://help.neptunewharflondon.com/ending-your-tenancy-and-moving-out?hsLang=en#leaving)
- [Complaints, feedback and support](https://help.neptunewharflondon.com/complaints-feedback-and-support?hsLang=en#main-content)

    - [Support](https://help.neptunewharflondon.com/complaints-feedback-and-support?hsLang=en#support)

[![Neptune Wharf](https://help.neptunewharflondon.com/hubfs/Neptune%20Wharf.svg "Neptune Wharf")](http://neptunewharflondon.com)

<https://www.facebook.com/people/Neptune-Wharf/61559426281632/> <https://www.instagram.com/neptunewharf/>

Copyright © 2026, Neptune Wharf