What can delay referencing?

Most referencing is completed quickly, but the timescale can vary depending on how quickly information is received.

The most common causes of delays are:

• Required documents not being submitted promptly.
• Waiting for references from your employer or current landlord.
• Additional information being requested by our referencing provider.

You can help your application progress as quickly as possible by completing your referencing as soon as you receive the invitation and responding promptly to any requests for further information.

If you have any concerns about the progress of your application, please contact our leasing team and we'll be happy to help.