---
title: Reserving and applying | Neptune Wharf Knowledge Base
description: Guidance on reserving an apartment, completing your application, referencing, deposits and next steps.
---
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1. [Neptune Wharf Knowledge Base](https://help.neptunewharflondon.com/)
2. [Reserving and applying](https://help.neptunewharflondon.com/reserving-and-applying)
# Reserving and applying
Guidance on reserving an apartment, completing your application, referencing, deposits and next steps.
## Reservation
- [What is the reservation fee?](https://help.neptunewharflondon.com/what-is-the-reservation-fee)
- [How do I reserve an apartment?](https://help.neptunewharflondon.com/how-do-i-reserve-an-apartment)
- [How long is a reservation held?](https://help.neptunewharflondon.com/how-long-is-a-reservation-held)
- [Can I cancel my reservation?](https://help.neptunewharflondon.com/can-i-cancel-my-reservation)
## Application
- [What happens after my application is approved?](https://help.neptunewharflondon.com/what-happens-after-my-application-is-approved)
- [What documents do I need?](https://help.neptunewharflondon.com/what-documents-do-i-need)
- [How do I complete my application?](https://help.neptunewharflondon.com/how-do-i-complete-my-application)
- [How do guarantors work?](https://help.neptunewharflondon.com/how-do-guarantors-work)
- [How does Right to Rent work?](https://help.neptunewharflondon.com/how-does-right-to-rent-work)
- [What happens if my application is declined?](https://help.neptunewharflondon.com/what-happens-if-my-application-is-declined)
- [How does referencing work?](https://help.neptunewharflondon.com/how-does-referencing-work)
- [What can delay referencing?](https://help.neptunewharflondon.com/what-can-delay-referencing)
- [What happens if referencing is unsuccessful?](https://help.neptunewharflondon.com/what-happens-if-referencing-is-unsuccessful)
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- [Pricing](https://help.neptunewharflondon.com/finding-a-home#pricing)
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- [Reserving and applying](https://help.neptunewharflondon.com/reserving-and-applying#main-content)
- [Reservation](https://help.neptunewharflondon.com/reserving-and-applying#reservation)
- [Application](https://help.neptunewharflondon.com/reserving-and-applying#application)
- [Before you move in](https://help.neptunewharflondon.com/before-you-move-in#main-content)
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- [Preparation](https://help.neptunewharflondon.com/before-you-move-in#preparation)
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- [Building](https://help.neptunewharflondon.com/building-facilities-and-safety#building)
- [Policies and resident responsibilities](https://help.neptunewharflondon.com/policies-and-resident-responsibilities#main-content)
- [Policies](https://help.neptunewharflondon.com/policies-and-resident-responsibilities#policies)
- [Changes during your tenancy](https://help.neptunewharflondon.com/changes-during-your-tenancy#main-content)
- [Tenancy changes](https://help.neptunewharflondon.com/changes-during-your-tenancy#tenancy-changes)
- [Ending your tenancy and moving out](https://help.neptunewharflondon.com/ending-your-tenancy-and-moving-out#main-content)
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