How do utilities and broadband work?

When you move into Neptune Wharf, you'll need to set up some services in your own name, while others are managed by the building.

Your responsibilities

You will need to arrange:

• Electricity with your chosen supplier.
• Water registration.
• Council Tax registration, where applicable.
• A TV Licence if you choose to watch or record live TV or use BBC iPlayer.

Included services

Broadband is included as part of your tenancy. You'll need to activate your service with the provider and follow the instructions provided when you move in.

Your communal heating and hot water are managed separately, and you will receive information about your account directly from the relevant provider.

If you have any questions about setting up your services after moving in, please contact the on-site team and we'll be happy to help.