---
title: How do I use the heating system?
description: Get help with Neptune Wharf heating and hot water, including troubleshooting and reporting faults.
---
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# How do I use the heating system?
Your apartment is connected to Neptune Wharf's communal heating system, with heating controlled by the thermostat in your living room.
The thermostat allows you to:
- Adjust your preferred temperature.
- Select different comfort modes, including **Home**, **Sleep**, **Away** and **Standby**.
- Choose between manual operation or a scheduled heating programme.
- Set heating schedules to suit your daily routine.
Your bedroom radiators can also be adjusted individually using the valve fitted to each radiator, while the living room radiators are controlled directly by the thermostat.
For the best balance of comfort and energy efficiency, we recommend setting your daytime temperature to between **18°C and 20°C**.
Step-by-step instructions for using the thermostat, heated towel rail and other apartment systems are available in the resident portal and resident app.
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